Frequently asked questions - currently being curated! check back soon
Quick answers to some of your most common questions.
Treatments
What shipping options are available?
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How much does shipping cost?
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How can I track my shipment?
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What is your return policy?
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We accept returns within 30 days of purchase for most items in new or like-new condition. Some restrictions apply, so please review our full Return Policy on our website.
How do I return an item?
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To return an item, follow the instructions provided in our Return Policy. Typically, this involves filling out a return form, repackaging the item securely, and sending it back to us.
Can I exchange an item?
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Yes, exchanges are possible for items of equal or lesser value. Please contact our customer support to initiate an exchange and check the availability of the item you want.